by Mark Miller | Apr 2, 2019
In my previous posts, I talked about the usual suspects when it comes to employee engagement: Connection, Affirmation, and Responsibility. These are all important factors, but you may be wondering if that’s all there is. The short answer is no. Many organizations fail...
by Mark Miller | Mar 19, 2019
Here’s a news flash: People are different! That’s one of the many reasons leadership is so challenging. However, of all the strategies I’ve experienced in my career to raise engagement, there is one that is almost fool-proof… Give people real responsibility. I’m...
by Mark Miller | Mar 7, 2019
Think about a time you were fully engaged – maybe this was at home, work, school, on a team, or part of a social club or non-profit organization. Hopefully, some people can honestly say they were fully engaged at work! Have you ever considered why you were all in? My...
by Mark Miller | Feb 28, 2019
Where do you feel connected in your life? I assume you might say family, friends, or, if you are lucky, maybe even your work. Engagement is how much we care about someone or something, and connection is one of its elemental agents. The question leaders need to ask:...
by Mark Miller | Feb 19, 2019
For the last several years, my team has been studying superior execution. We’ve learned from some amazing organizations: Apple, Starbucks, Mayo Clinic, Seattle Seahawks, Clemson football, Southwest Airlines, Navy SEALS, and more. In the coming months, I’ll write about...